Even though someone is choosing you to help them with their business, the next time they need help, it is not always sure that they will pick you again.

So, how do you ensure that you are always your client’s first choice? You need to maintain a great relationship with them. And how do you that?

• Strong communication

Effective communication should be the main priority when entering a contract. Why? Because you need to make sure that you understand your client’s wishes, what they are looking for, what they lack, and what you can offer them. Of course, you must align with their values and vision of future endeavours.

• Positive attitude.

It goes without saying that when you have a positive attitude, you live a happier life. No one wants to do business with someone who is grumpy all the time and does not seem to enjoy what they are doing. Business owners avoid working with people that give off negative vibes.

• Be open-minded 

To build long-lasting relationships with your clients, they need to be able to respect and value your opinion. Even though you are the expert, you need to understand their visions to achieve the best outcome for the project in question.

Do you struggle with keeping your clients close? Let’s get in touch!

Boyd Mayover is the Founder of The BM Group, a training company that has helped over 540 negotiators in 2020/2021 improve conversion rates, gain great reviews and boost profits.

01923 85 5427

www.boydmayover.com

boyd@boydmayover.com